UOAssist seems to be blocking its customers from certain countries.

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Ginger
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UOAssist seems to be blocking its customers from certain countries.

Postby Ginger » Sun Feb 04, 2018 9:23 am

A few weeks ago, my UOAssist was not able to connect to it's server (UpdateAce), so it disabled itself; I checked with people in-game and they told me that their UOA is able to connect to the UpdateAce server just fine. Note, I don't have any firewalls that are blocking UOA's connections.

Upon further investigation, I discovered that UOA is able to connect to its server, but the server is just to responding to some requests. Funny thing is that I am able to visit updateace.com in my web browser and I can even ping it. I emailed Tugsoft about a week ago about the issues I'm having and to-date he hasn't even bothered responding to me.

It's surprising to me that UO still hasn't incorporated the features of UOA that makes the 2D client playable; because the 3D client is just not worth playing.
Last edited by Ginger on Sat Feb 10, 2018 10:34 am, edited 1 time in total.

Ginger
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Posts: 9
Joined: Thu Mar 30, 2017 6:26 am
Contact:

Re: UOAssist seems to be blocking its customers from certain countries.

Postby Ginger » Mon Feb 12, 2018 1:11 pm

Today, UO Assist started working for me again. I've still not received a reply to my email from Tugsoft.

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JC the Builder
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Re: UOAssist seems to be blocking its customers from certain countries.

Postby JC the Builder » Sat Feb 17, 2018 3:53 pm

This happens sometimes. Tugsoft is not around very much. If something goes wrong with UOAssist someone needs to email him so he knows.


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